Privacy Policy

At Comfy Pet the Mobile Vet, your privacy matters to us. Whether you're browsing our website, contacting us about services, or inviting us into your home to care for your pet, we are committed to protecting your personal information with respect, transparency, and security.

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This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

• Your name, email address, phone number, and home address

• Pet information (name, species, breed, medical history)

• Payment details (via secure third-party processor)

• Appointment history and communication preferences​

2. How We Use Your Information

We use your information to:

• Schedule and provide veterinary services

• Communicate with you about your pet's care

• Send appointment reminders and updates

• Process payments securely

• Comply with legal and regulatory requirements

We will never sell or rent your personal information to third parties. However, there are referral sites that may be able to provide you with access to nutritional options, supplements, medications, or any products that can better the life of your loved one - you will be notified and have consented to recieving emails, phone calls, or texts from those companies ahead of time.

3. How We Protect Your Information

We take appropriate steps to secure your information through:

• Encrypted website connections (HTTPS)

• Secure third-party payment processing

• Password-protected record systems

4. Sharing Your Information

We only share information:

• With trusted vendors who help us deliver our services (e.g., payment platforms, scheduling software)

• As required by law or veterinary licensing boards

• With emergency providers or specialists—but only with your consent

5. Your Rights and Choices

You may:

• Request a copy of your information

• Ask us to update or correct your details

• Opt out of emails or marketing communications

To make any of these requests, contact us using the info below.

6. Children’s Privacy

Children are welcome and encouraged to be a part of the consults and end-of-life procedures. I will be more than grateful to guide you and your children through this difficult time.

• No information in regard to any children will be recorded in the medical chart unless provided by you in the intake form.

7. Links to Other Sites

Our website contains links to third-party websites (e.g., educational resources). We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date listed above.

9. Contact Us

If you have questions, concerns, or requests about your privacy, please contact:

Comfy Pet the Mobile Vet
📞 Phone: 561-481-7463
📧 Email: comfypetthemobilevet@gmail.com
🌐 Website Contact Form: www.comfypetmobilevet.com

We appreciate your trust and are honored to support you and your pet with care and integrity.